Covid-19 Information

Covid-19 Information

The following information applies for all (touristic) stays up to 31 days. It does not apply for rentals from 32 days up to 11 months.

Cancellation policy

Given the current uncertain situation of COVID-19 we understand that our clients need more flexibility in the booking process. To make our clients feel more secure with bookings, we have adapted our cancellation policy. 

Cancellation >40 days before local check-in time: Full refund

Cancellation  <40 days before local check-in time: E&V service fee & 1-night are charged

If you decide to leave the apartment prior to your end of stay: The rate for the nights not spent 24 hours after cancellation are fully refunded.

Hygiene 

Health and safety of our guests and employees is always our main concern. We have very high standards of health and safety in all of our Barcelona apartments as well as when being in physical contact  – with our guests and within our teams. This means that all rooms of each apartment are ventilated, cleaned thoroughly and disinfected in detail before/after departure. Our staff is wearing a mask and keeps the recommended minimum distance at all times. 

Travel regulations 

If you want to travel, please follow the travel and safety advice of your country of origin as well as of the local authorities in Barcelona.